g111d Privacy Policy
Here you will find complete and transparent information about how your personal data is collected, used, and kept secure on the g111d platform.
1. Introduction and Purpose of This Policy
g111d ("we", "us", or "the platform") operates a safe and reliable online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use g111d's website, mobile platform, or other digital services, how that information is used and stored, and our responsibilities and commitments to protecting your data.
By using our services, you are considered to have given your consent to this Privacy Policy. We ask that you read this Policy carefully before you start using our services. If you disagree with any part of this Policy, you are advised to refrain from using our services.
g111d always respects your privacy. We never sell your personal information to third parties, and we do not use it for any purpose beyond what is stated in this Policy.
2. What Information We Collect
g111d collects your information in various ways. The categories of information and the methods of collection are described in detail below.
Identity Information
At the time of account registration, your full name, date of birth, national identity card number, email address, and mobile number are collected. A government-issued ID may be requested for age verification.
Financial Information
Payment information required for deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer is collected. Full card or account numbers are never stored.
Technical Information
Your IP address, browser type and version, device identifier, operating system, login timestamps, and logs of time spent on the platform are collected automatically.
Gaming Activity Information
Your betting history, win and loss records, preferred games, session duration, and information related to activity within the platform are stored. This is used to improve the quality of our services.
Communication Information
When you contact us via live chat or email, a record of that conversation is kept. This helps ensure service quality and assists in resolving disputes.
Cookies and Tracking Information
Our platform uses cookies and similar tracking technologies. This information helps improve your experience and ensure security.
3. Purpose of Using Your Information
g111d uses the information we collect only for the following legitimate purposes:
3.1 Service Delivery and Operations
- Completing your account registration and verification
- Processing deposits, withdrawals, and financial transactions
- Ensuring gaming services and betting facilities are available
- Providing bonuses, rewards, and promotional offers
- Delivering customer support and technical assistance
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Ensuring anti-money laundering (AML) compliance and fraud detection
- Keeping data secure through SSL encryption
- Monitoring and investigating suspicious activity
3.3 Responsible Gaming
- Verifying age to prevent access by minors (21+ policy)
- Detecting excessive gambling behavior and intervening in a timely manner
- Providing self-exclusion or limit-setting options at the user's request
3.4 Platform Improvement
- Analyzing user experience to improve service quality
- Identifying and resolving technical issues
- Testing new games and features
3.5 Legal Obligations
Where g111d is required to provide information in accordance with applicable law or the instructions of a regulatory authority, it will fulfill its legal obligations.
4. Sharing and Disclosure of Information
g111d does not sell your personal information to third parties. However, in limited circumstances, information may be shared with the following parties:
4.1 Service Provider Partners
Minimum necessary information is shared with trusted third-party providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These partners are contractually obligated to uphold g111d's privacy standards.
4.2 Game Software Providers
Game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming may process certain session and technical data in order to deliver their services directly. They operate under their own privacy policies.
4.3 Legal Requirements
We may be required by law to disclose information in response to a court order, a request from a legal authority, or to assist with a criminal investigation.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may form part of the transferred assets. We will notify you in advance if such a situation arises.
5. Cookies and Tracking Technologies
The g111d platform uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions, ensure security, and operate the core functions of the platform.
- Functionality Cookies: Remember your preferences and settings so you do not have to reconfigure them each time you log in.
- Analytics Cookies: Analyze how the platform is used to help improve service quality.
- Security Cookies: Used to detect fraudulent activity and protect accounts.
5.2 Cookie Controls
You can control or reject most cookies by changing your browser settings. Please note that disabling essential cookies may prevent some core platform features from working correctly. Refer to your browser's help center for guidance on managing cookies.
6. Data Retention and Security
6.1 Retention Period
Your personal information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for legal compliance, fraud prevention, and dispute resolution purposes. This period may generally extend up to five (5) years from the date the account is closed.
6.2 Technical Security Measures
g111d uses industry-standard security technologies to keep your information safe:
- SSL/TLS encryption — all data transfers occur through encrypted connections
- Encrypted data storage — stored sensitive information is kept in encrypted form
- Two-Factor Authentication support
- Regular security audits and vulnerability assessments
- Restricted access — only authorized personnel may access the information they need
6.3 Response to a Data Breach
If a security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary steps.
7. Your Data Rights
g111d believes you should have full control over your own information. Your rights are described below:
Right of Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of the data we have collected.
Right to Rectification
If any of your information is incorrect or incomplete, you have the right to request a correction. We will make the correction as quickly as possible.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
Right to Object to Processing
You have the right to object to your information being used for marketing purposes. You may submit a request at any time to opt out of such communications.
Right to Data Portability
You may receive your personal information in a structured, commonly used, and machine-readable format. Where applicable, this information can also be transferred to another provider.
Right to Restriction of Processing
In certain circumstances, you may request that the processing of your information be restricted, such as while the accuracy of the data is in dispute.
To exercise any of the above rights, email us at [email protected]. After verifying your identity, we will respond as quickly as possible and no later than 30 business days.
8. Minor Users
g111d's services are intended only for those aged 21 and above. We do not intentionally collect personal information from minors.
Age verification is mandatory at account registration. If we become aware that a minor is using or has provided information on our platform, we will immediately close that account and delete the information collected.
If a parent or legal guardian believes their minor child or ward has used our platform, please contact us at [email protected].
9. Third-Party Services and Links
The g111d platform uses various third-party technologies and services to deliver its offerings, such as game software providers, payment gateways, and analytics tools. These third parties have their own privacy policies that apply to their respective services.
We are not responsible for the privacy practices of these third parties. However, we ensure that any third party with whom we share information uses only the minimum necessary data and adheres to appropriate security standards.
10. Changes and Updates to This Policy
g111d reserves the right to update this Privacy Policy from time to time. Depending on the extent and nature of the changes, we will notify you using the following methods:
- Via a notification within the platform
- By sending a message to your registered email address (for significant changes)
- By displaying the date of the latest update at the top of the page
Continued use of the platform after an updated Policy is published will be considered your acceptance of the revised Policy.
Last Updated: This Privacy Policy was last reviewed and updated in 2026. The next regular review will take place on an annual basis.
11. Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us.
Contact Details
This Privacy Policy constitutes the complete understanding between g111d and its users regarding data protection. If any part of this Policy is found to be invalid or unenforceable, the remaining parts will continue to be fully effective. The applicable laws of Bangladesh will govern the interpretation and application of this Privacy Policy.