For 21+ only

g111d Responsible Gaming — Your safety is our priority

g111d believes that online gaming is a form of entertainment. We are committed to ensuring your safety and mental well-being at all times.

What is Responsible Gaming and why does it matter?

Responsible gaming means playing within the limits of entertainment and taking care of your finances, time, and mental health. At g111d, we want to build a culture of responsible play where every user can make informed decisions.

Online casino and betting are purely entertainment activities. They should never be considered a reliable source of income. Only play with money you can afford to lose without it affecting your daily life.

Every g111d user is encouraged to stay aware and monitor their own gaming habits. Our platform offers various self-control tools that let you manage your account at any time.

Keep in mind

There is no guarantee of winning in gambling. The outcome of every game is entirely random, and past results cannot be used to predict future outcomes.

Core principles of responsible gaming

  • Set a budget and stick to it
  • Set time limits and take regular breaks
  • Do not chase losses by placing more bets
  • Do not play when under stress or the influence of alcohol
  • Only those aged 21 and above may participate

Our Protection Tools

g111d gives you multiple tools to keep you safe — completely free and available at any time.

Deposit Limit

Set a maximum deposit amount per day, week, or month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period.

Time-Out

Need a break for a few days? Use the time-out feature to temporarily suspend your account for anywhere from 1 day to 6 weeks. During this period, logging in or placing bets will be completely disabled.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion tool to close your account for an extended period. You can close it for a minimum of 6 months or permanently.

Betting Limit

Set a maximum amount for each bet. This will protect you from large losses and help you play within your means.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up you will be notified and the session will end automatically.

24/7 Support

If you are experiencing gaming problems, contact our Bangladeshi support team. Bengali-language support is available around the clock via live chat.

Protection Tools in detail

See the description and function of each responsible gaming tool at g111d in the list below.

Tool Name Function How to Activate Time to Take Effect
Deposit Limit Set a maximum daily/weekly/monthly deposit amount Account Settings → Responsible Gaming Immediate (for decreasing); 24 hours for increasing
Betting Limit Set a maximum amount per bet Account Settings → Responsible Gaming Immediate (for decreasing)
Session Time Limit Set a maximum duration per gaming session Account Settings → Responsible Gaming From the next login
Time-Out Temporary break for 1 day – 6 weeks From support chat or Settings Immediate
Self-Exclusion Account closed for 6 months or more Request from the live chat support team Immediate; reapplication required after the period ends
Permanent Account Closure Close the account for good Send an email to [email protected] Within 24–48 hours

Signs of Problematic Gaming

Stay aware of these signs to protect yourself or someone you care about. If you notice any of the following in yourself, seek help right away.

Returning repeatedly and placing more bets in an attempt to recover lost money.

Neglecting family, friends, or work commitments because of gaming.

Playing with borrowed money or breaking into savings beyond your budget.

Repeatedly trying and failing to cut down or stop gaming.

Lying to family or friends about your gaming.

Turning to gaming as a way to escape stress, anxiety, or depression.

Protection for Minors

g111d is for those aged 21 and above only. Minors are strictly prohibited from opening an account or participating. Age is verified at registration and g111d reserves the right to request identity verification at any time.

For Parents and Guardians

Use parental control software on your device. Keep your browser password-protected and do not share your account details with your children.

Report Misuse

If a minor has used your account, or you see a minor taking part in gaming, notify us immediately at [email protected].

Where to get help if you have a problem?

Gaming problems are real, and seeking help to deal with them takes courage. g111d is always here for you.

g111d Live Support

Our specialist support team is ready to help in Bengali via live chat 7 days a week, 24 hours a day. If you are concerned about your gaming habits, reach out to us now.

Contact by Email

Email [email protected] for any responsible gaming request or query. Applications for self-exclusion or account closure can also be sent to this address.

Steps to get support

  • Contact g111d live chat — our team will help you activate self-control tools
  • Request a time-out or self-exclusion — action will be taken immediately
  • Share your situation in confidence — we do not judge, we help
  • Family members can also contact us
  • If the problem is serious, seek professional mental health support

Frequently Asked Questions — Responsible Gaming

Find answers to the most common questions about responsible gaming here.

Log in to your account and go to the "Responsible Gaming" option in the Settings menu. There you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it has a 24-hour delay — this is intentional design to protect you from impulsive decisions. If you need help, contact us via live chat.

No, your account balance is protected when you self-exclude. Any open bets will be settled before the exclusion takes effect, and any balance eligible for withdrawal will be sent to your bKash, Nagad, or other registered payment method. Contact [email protected] for more details.

A time-out is a temporary break — from 1 day up to 6 weeks. Once the period ends, your account reactivates automatically. Self-exclusion is longer-term — a minimum of 6 months up to permanent. Once a self-exclusion period ends, you will need to submit a separate request to reactivate your account and go through a safety review. If you are unsure which option suits you, our live chat team will help.

Change your password immediately and enable two-step verification (2FA) on your account. If an underage family member has been using your account, contact [email protected] urgently. We will review the situation and take the necessary steps. Use a password manager on your device and never share your login details with anyone.

The g111d responsible gaming team can help you with: setting deposit or betting limits, processing a time-out or self-exclusion, permanently closing your account, and reviewing your gaming history. If the problem is serious, professional mental health support will be recommended. Our live chat is available around the clock.

The minimum deposit at g111d is ৳500 and the minimum withdrawal is ৳1,000. Transactions can be made quickly via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are typically processed within 10 to 45 minutes. Through the responsible gaming tools, you can lower your own maximum deposit limit at any time.

Enjoy g111d responsibly

Enjoy the fun of entertainment and stay safe. Visit our games, FAQ, or support page.